KNOG WARRANTY

KNOG BOOMER and FROG STROBE

We have discovered a faulty batch of Boomers and Frog Strobes that were produced in early 2010. The Boomers were found to change modes from flashing to steady when knocked or ridden over bumps, and the Frog Strobes were found to have a faulty battery connection and may turn on without the button being pressed. Most faulty units were recalled and replaced, but a few lights managed to slip through and were sold. If you have a dodgy light, we will happily swap it out for a brand spankin’ new one to keep you flashing away long into the future! The fastest way to get a replacement is to return your light to your point of purchase, where you can have it replaced straight away. If you have any hassles drop us a line at shop@knog.com.au

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We expect all our products to ride to the shop and back again and again and again and again and again and again for a hell of a long time. But sometimes the shit hits the fan - and - if it does we want to make it as easy as possible for you to get righted even if the damage has been your fault or if the product is out of warranty. So get in touch with us at shop@knog.com.au

THE LEGALS OF THE WARRANTY
ALL KNOG products are warranteed to be free from any defect in materials and workmanship for a period of 2 years from the date of purchase identified on the sales receipt. Our warranty applies when our product is used for the purpose intended, under normal conditions, and does not apply to damage caused by typical wear and tear, accidents, acids, water, misuse or neglect and is limited to the value of the product. This warranty applies in addition to your statutory rights in relation to your country.

All returns will be subject to inspection and approval KNOG or our distributor in your country before any repair or replacement is authorised. Defects discovered after the 2 year period can usually be repaired (depending on parts availability), but will be subject to charge.

So find your local distributor or contact shop@knog.com.au and we will work hard to make you happy.