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shipping information 

*** CHRISTMAS SHIPPING ***
Australian customers:
Order using express post by 18th December to receive your order by Christmas.
International customers: Orders made after 10th December will not be received by Christmas.

Thursday 20th December is the last day that orders will be mailed out in 2018. Orders made after this date will not ship until after January 2nd 2019. 

 
 

METHODS OF SHIPMENT

>> Cost effective rates apply to all orders.
>> PLEASE NOTE: KNOG uses a registered service for international orders. If you don't receive your international order within 15 working days please contact us at: hello@knog.com.au
>> Free standard shipping (not express) on all Australian orders over $89.

AUSTRALIAN ORDERS

>> All Australian orders use Australia Post services.
>> Choose from standard or express delivery for Australian orders.

INTERNATIONAL ORDERS

>> All international orders use Australia Post International service .
>> When placing your order, keep in mind that all international deliveries require a signature on receipt. Please provide an address where someone is present to receive and sign for your order.
>> Please note: International orders may be subject to additional customs and duty charges to be paid by the receiver.
>> Shipping to Canada is delayed following the postal strikes in Canada. Expect delays in shipping through December and into the New Year.

GETTING YOUR GOODS TO YOU

>> Low cost 4-6 working day delivery within Australia (Express service available.)
>> Cost effective 10-15 working shipping to the rest of the world with tracking.

DELIVERY TIMES & SHIPPING COSTS

 delivery standard
STANDARD AUSTRALIAN
 4-6 WORKING DAYS
 $8 AUD
 delivery express
EXPRESS AUSTRALIAN
 2-3 WORKING DAYS
 $10 AUD
 delivery air
STANDARD INTERNATIONAL
 10-15 WORKING DAYS
 $15-$30USD/$13-$25 EUR
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