Warranty & Returns
SAVE TIME : READ THIS!
KNOG’S IS A 2-YEAR WARRANTY
All Knog products are warranted FOR 2 YEARS from date of purchase. If over 2-years, then sorry this isn’t covered.
HOW DO I WARRANTY MY KNOG?
- Bought from a shop? Then go directly to that store and they should put you right.
COVERED: Defective hardware, software faults & factory defects.
PROOF OF PURCHASE
No proof of purchase? First stop, take the product back to where it was bought from. Alternatively, mail it to us here at Knog to begin the process. Bear in mind this could take some weeks as we’re based in sunny Melbourne, Australia & mail takes a while down here.
If choosing the second option then we do recommend using a tracked service such as FedEx or DHL as Knog are not responsible for any return that may be lost in the mail.
SPARE PARTS & REPLACEMENT STRAPS
Replacement parts are available from straps, clasps, batteries, USB charge cables and silicone skins. These can be purchased here.